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Returned Materials Authorization (RMA) Form

Fill out and submit the form below to begin the RMA process.

RMA Form

RMA Process

RMA Process Step 1
RMA is issued.


RMA Process Step 2
Customer ships product back to DCD.


RMA Process Step 3
The product is received and assessed.


RMA Process Step 4
An estimate is provided to the customer or a credit is issued.


RMA Process Step 5
The product is repaired with customer's approval.


RMA Process Step 6
The product is shipped back to the customer.